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Thursday, October 24
 

8:30am HKT

Registration and Welcome Coffee
Thursday October 24, 2024 8:30am - 9:00am HKT
Thursday October 24, 2024 8:30am - 9:00am HKT

9:00am HKT

Morning Conference Chair’s Opening Remarks
Thursday October 24, 2024 9:00am - 9:10am HKT
Speakers
avatar for John Trotter

John Trotter

Managing Director, KoverNow
John is a financial services business development expert with a wealth of international experience, having led the business development teams for Tesco, AXA, Sun Life and QBE. He has led partnership deals in Europe and Asia and has set up direct-to-customer insurance channels for... Read More →
Thursday October 24, 2024 9:00am - 9:10am HKT

9:10am HKT

Retaining Competitive Edge in Uncertainty: Why Digital Transformation Initiatives Make More Sense Now
Thursday October 24, 2024 9:10am - 9:30am HKT
  • Aligning data strategies with business objectives to navigate disruption-prone enterprise scenario 
  • How secure, cross-functional cloud-based data platforms provide stable operations  
  • Differentiating through actionable insights: fast-tracking production development 
  • Reimagining architecture and processes for optimized performance 
Thursday October 24, 2024 9:10am - 9:30am HKT
  OPENING KEYNOTE

9:30am HKT

Value-Centric Innovation: Unleashing the Business Potential
Thursday October 24, 2024 9:30am - 10:00am HKT
  • How AI-driven insights can enhance customer interactions and recommendations, and improve engagement and satisfaction. 
  • Developing a robust CX-first culture: AI for faster customer support and reduced operational costs 
  • Integrating tools for sentiment analysis: analyze feedback and sentiment and proactively address issues 
Speakers
avatar for Gordon Chu

Gordon Chu

Head of Digital Innovation, Cathay Pacific
Gordon Chu serves as Head of Digital Innovation at Cathay Pacific, where he drives innovation culture and leads structured experimentation with emerging technologies. He has extensive product management experience, including as Digital Product Manager for Conversational AI and various... Read More →
avatar for George Wong

George Wong

Head of Digital, Mott MacDonald
George has a unique professional with transferable skills gained in both the construction and information technology sector. He started his career as a structural engineering trainee, went on to project management and currently the engineering director of a construction tech company... Read More →
avatar for Dr Crystal Fok

Dr Crystal Fok

Head of STP Platform, Hong Kong Science and Technology Parks Corporation (HKSTP)
Dr Crystal Fok is currently the Head of STP Platform at Hong Kong Science and Technology Parks Corporation (HKSTP). She is mainly responsible for various Innovation and Technology related initiatives in Science Park to drive technology adoption in industries and cross-industry data... Read More →
avatar for Dr Juergen Rahmel

Dr Juergen Rahmel

Head of Digital, Technology and Innovation, Chief Digital Office HK, HSBC
Dr. Juergen Rahmel holds a PhD in computer science (Artificial Intelligence, Neural Networks) and an MBA in International Management. He started his career with Deutsche Bank in Frankfurt, Germany, has worked in various IT management positions of different banks. Recent roles include... Read More →
Thursday October 24, 2024 9:30am - 10:00am HKT
  POWER PANEL WITH THE CDOs

10:00am HKT

Generative AI Evolution: Unlocking Potential with APIs
Thursday October 24, 2024 10:00am - 10:30am HKT
  • API Integration-How developers access generative AI capabilities in their own applications?  
  • Using APIs to leverage generative models without needing to build and train them from scratch 
  • Future Outlook: The future of generative AI and API integration 
  • Building interoperable software systems that can adapt to changing business needs 
Thursday October 24, 2024 10:00am - 10:30am HKT

10:30am HKT

Networking Coffee Break
Thursday October 24, 2024 10:30am - 11:00am HKT
Thursday October 24, 2024 10:30am - 11:00am HKT

11:00am HKT

Monetizing Data Assets: How D&A Leaders Can Deliver Incremental Value
Thursday October 24, 2024 11:00am - 11:30am HKT
  • Supporting product development initiatives through market-aligned solutions 
  • Optimizing processes and costs of development and enterprise operations 
  • Advocating the value of data function and explore strategies for feeding back this value to decision-makers  
  • Personalized CX: How digital leaders can derive incremental value from data 
Speakers
avatar for Dr. Toa Charm

Dr. Toa Charm

Founding Chairman, Data Literacy Association
Dr. Toa Charm, Founding Chairman, Data Literacy Association Dr. Charm is a seasoned professional with over thirty years of expertise in the innovation and technology industry. He has extensive knowledge in digital transformation, corporate innovation, intrapreneurship, startup incubation... Read More →
Thursday October 24, 2024 11:00am - 11:30am HKT
  PANEL DISCUSSION

11:30am HKT

How can Digital Leaders Spark and Sustain Transformation in a Competitive Landscape
Thursday October 24, 2024 11:30am - 11:50am HKT
  • Optimizing resource allocation by identifying high-impact projects  
  • Building a culture to nurture innovation: empowering the team  
  • Be adaptive: fostering partnerships and collaborations with external stakeholders 
  • Using AI for data-driven investment sourcing to identify insights and prioritize investment opportunities 
Moderators
avatar for Prof. Andy Chun

Prof. Andy Chun

Professor of Practice, Department of Computing, The Hong Kong Polytechnic University
Prof. Andy Chun is a global AI visionary and thought leader with over three decades of experience in spearheading digital innovation across multiple sectors. As a leading AI authority in Hong Kong, he is recognized for pioneering AI solutions that have significantly enhanced the city’s... Read More →
Speakers
avatar for Henry Leung

Henry Leung

Head of Data Management, Link Reit
avatar for Ravel Lai

Ravel Lai

Executive Director & Chief Information Officer, UNI-CHINA GROUP
Ravel Lai is a seasoned IT and digital veteran with a remarkable track record of over three decades in the retail and consumer products industry. With extensive expertise in various sectors, including consumer electronics, food and beverage, FMCG, fashion, and shopping malls, Ravel... Read More →
avatar for Ricky Luk

Ricky Luk

Head of Business Operation & Innovation, NDV Asia Logistics
Ricky Luk is the Head of Business Operation & Innovation at NVD Asia Logistics. NVD Asia is an experienced local hero throughout Asia, specializing in seamless transportation, IT-driven solutions, and compliance with regulations for air, sea, or rail transport.
avatar for Dr Peter Wong

Dr Peter Wong

Chief Technology Officer, Prenetics
Dr. Peter Wong is the Chief Technology Officer of Prenetics. Since he joined in 2017, Dr. Wong has been leading Prenetics’ global technology vision and roadmap, and engineering delivery. Prior to Prenetics, Dr. Wong was the Head of Engineering at Travelex, where he led Travelex’s... Read More →
Thursday October 24, 2024 11:30am - 11:50am HKT
  PANEL DISCUSSION

11:50am HKT

Demystifying the Black Box: Advancements in Explainable AI (XAI) for a Transparent Decision-Making
Thursday October 24, 2024 11:50am - 12:10pm HKT
  • Offering insights into the decision-making process of AI systems 
  • Providing interactive visualization tools and interfaces that empower users to explore model predictions to foster trust and accountability 
  • Regulatory Compliance: Assisting enterprises to comply with regulatory requirements related to fairness, transparency, and interpretability in AI decision-making 
  • How XAI can facilitate the responsible and ethical deployment of AI technologies across various domains? 
Thursday October 24, 2024 11:50am - 12:10pm HKT

12:10pm HKT

Networking Lunch Break
Thursday October 24, 2024 12:10pm - 1:30pm HKT
Thursday October 24, 2024 12:10pm - 1:30pm HKT

1:30pm HKT

Navigating the Transition from RPA to AI: Strategies for Cultivating a Collaborative Workforce
Thursday October 24, 2024 1:30pm - 1:50pm HKT
  • Grasping the transition from fundamental RPA to the integration of AI in managing intricate tasks 
  • Emphasizing the human aspect in smart automation, while ensuring seamless cooperation between human and machine counterparts 
  • Integrating tactics for managing change and training employees 
  • How AI and RPA complement each other in revolutionizing business processes? 
Thursday October 24, 2024 1:30pm - 1:50pm HKT

1:50pm HKT

GAI for CDOs: Business Responsiveness and Governance
Thursday October 24, 2024 1:50pm - 2:15pm HKT
  • AI Governance: adopting ethical guidelines and best practices for operational transparency  
  • How data is included in LLMs or SLMs and how queries should be curated to protect against AI-based hallucinations 
  • Building trust with stakeholders and building checks to mitigate potential risks  
  • How to promote accountability in AI-driven decision-making processes 
Speakers
avatar for Eileen Tang

Eileen Tang

Head of Digital Business, Maxim's Caterers Limited
As an experienced digital advocate and champion, Eileen has proved herself with a demonstrated successful track record in diversified industries. She recently joined Maxim’s Group as group head of digital business. She takes the role as the key strategic leader to drive digital... Read More →
Thursday October 24, 2024 1:50pm - 2:15pm HKT
  PANEL DISCUSSION

2:15pm HKT

Service Innovation: How an Early Integration of DT Enabled High Quality Service
Thursday October 24, 2024 2:15pm - 2:30pm HKT
This case study by a leading service industry CDO will present how leadership approach to early integration of digital transformation, and de-siloeing of operational data led to higher quality service, resulting in increased revenue, profitability and growth in market share 
Moderators
avatar for Nailesh Shah

Nailesh Shah

Head of Digital Channels and Experience, Citibank Hong Kong
Nailesh Shah is the Head of Digital Channels and Experience for Citibank Hong Kong overseeing digital channels and their integration with the online & offline client experience for the consumer banking franchise in Hong Kong.Prior to assuming his current position, Nailesh was the... Read More →
Speakers
avatar for Eileen Tang

Eileen Tang

Head of Digital Business, Maxim's Caterers Limited
As an experienced digital advocate and champion, Eileen has proved herself with a demonstrated successful track record in diversified industries. She recently joined Maxim’s Group as group head of digital business. She takes the role as the key strategic leader to drive digital... Read More →
avatar for Daniel Koo

Daniel Koo

VP, Digital, Shangri-La Group
Daniel Koo is currently Vice President, Head of Digital of Shangri-la Circle, the direct-to-consumer loyalty and digital platform for Shangri-La Group. Before joining the luxurious hospitality group, Daniel was the Digital Lead in DFS Group, Mobile App Product Owner in Cathay Pacific... Read More →
avatar for Zaf Chow

Zaf Chow

Chief Commercial Officer, Artifact Labs
Zaf Chow is the CCO of Artifacts Labs, a Web3 company that works to preserve records of collections and assets on the blockchain. As the former Director of Digital Strategy and Partnerships at Animoca Brands, she played a pivotal role in promoting the mass adoption of NFTs and metaverses... Read More →
Thursday October 24, 2024 2:15pm - 2:30pm HKT
  INDUSTRY CASE STUDY

2:30pm HKT

Barrier-Free Growth: How Expansion was Achieved through Digital Marketing and Technology Partnerships
Thursday October 24, 2024 2:30pm - 2:45pm HKT
The case study presents how a geo-bound enterprise grew to multiple locations, developed multiple revenue streams through omni-channel and digitizing marketing/sales functions through various partnerships 
Speakers
avatar for Daniel Koo

Daniel Koo

VP, Digital, Shangri-La Group
Daniel Koo is currently Vice President, Head of Digital of Shangri-la Circle, the direct-to-consumer loyalty and digital platform for Shangri-La Group. Before joining the luxurious hospitality group, Daniel was the Digital Lead in DFS Group, Mobile App Product Owner in Cathay Pacific... Read More →
avatar for Vincent Leung

Vincent Leung

Global Head of Digital Brand Marketing, Lenzing Group
Vincent Leung is an internationally experienced marketing expert who is currently the Global Head of Digital Brand Marketing for Lenzing Group, an Austrian international company, by leading the global digital marketing strategy and direction.Previously, he led the digital marketing... Read More →
Thursday October 24, 2024 2:30pm - 2:45pm HKT
  INDUSTRY CASE STUDY

2:45pm HKT

Augmenting Security: Strengthening Measures for Disruption-Free Digital Operations
Thursday October 24, 2024 2:45pm - 3:00pm HKT
  • Accentuating the contribution of generative AI in expediting security effectiveness 
  • Implementing robust security measures and protocols to safeguard GenAI system 
  • Using transparency measures to provide insight into how GenAI systems operate? 
  • Engage with diverse stakeholders, including experts, policymakers, affected communities, and end-users on GenAI development and deployment 
Thursday October 24, 2024 2:45pm - 3:00pm HKT

3:00pm HKT

Networking Tea Break
Thursday October 24, 2024 3:00pm - 3:30pm HKT
Thursday October 24, 2024 3:00pm - 3:30pm HKT

3:30pm HKT

Regulatory Compliance in the Era of AI: Pioneering a New Chapter in Risk Management
Thursday October 24, 2024 3:30pm - 4:00pm HKT
  • Ensuring adherence to regulatory standards, handling large volumes of data at unprecedented speed  
  • Addressing various facets of the compliance process while ensuring that businesses stay updated and compliant 
  • What are the known and unknown risks for CDOs and data leaders in using AI 
  • Ensuring robust data protection and privacy measures in emerging AI scenario 
Thursday October 24, 2024 3:30pm - 4:00pm HKT
  FIRESIDE CHAT

4:00pm HKT

Driving Collaborations in an Interconnected Enterprise World: How CDOs Lead
Thursday October 24, 2024 4:00pm - 4:30pm HKT
This panel discussion with CDOs, CIOs and a top academic will present how a sustainable ecosystem on cost-optimal collaborations can be developed with internal stakeholders and external players. 
Start-ups, academic institutions and industry-centric development hubs form a source for testing products and innovations before launching onto the market. 
CDOs as digital leaders define the collaborations, data sharing mechanisms and the cost-benefit sharing of outcomes 
Speakers
avatar for Patrick Stewart-Blacker

Patrick Stewart-Blacker

Programme Director-Technology, AIA Shared Services (Hong Kong) Limited
Patrick Stewart-Blacker is AIA’s Programme Director (Technology) in Hong Kong. He is currently leading the delivery team responsible for all technology workstreams on the rebuilt AIA Building, AIA’s Global Headquarters, in eastern Wan Chai, due to be complete in early 2024.Patrick... Read More →
avatar for Leo Tsang

Leo Tsang

Group Chief Information Officer, Emperor Group
Leo is a leadership expert with strong passion in Technology and Innovation. He is the Group Chief Information Officer at Emperor Group, and prior to his joining in the retail sector he has 20 years of Technology and Transformation in global project experiences throughout the Investment... Read More →
Thursday October 24, 2024 4:00pm - 4:30pm HKT
  PANEL DISCUSSION

4:30pm HKT

Cultivating a Skilled Workforce: Building Teams for the Future
Thursday October 24, 2024 4:30pm - 5:00pm HKT
  • Retaining and up-skilling in digital arena 
  • Assessing the CDO’s profiles as they navigate a path that requires constant vigilance  
  • Driving cultural changes to empower business to embrace technology and innovate quicker to remain competitive 
  • How to improve digital infrastructure resiliency and retain IT talent with automation? 
Thursday October 24, 2024 4:30pm - 5:00pm HKT
  EXPERT ADVICE

5:00pm HKT

Chairman’s Closing Remarks & End of Conference
Thursday October 24, 2024 5:00pm - 5:10pm HKT
Thursday October 24, 2024 5:00pm - 5:10pm HKT
 
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Thursday, October 24
  • EXPERT ADVICE
  • FIRESIDE CHAT
  • INDUSTRY CASE STUDY
  • OPENING KEYNOTE
  • PANEL DISCUSSION
  • POWER PANEL WITH THE CDOs